top of page

Terms & Conditions

Last Updated: 10/18/2024

​

1. Introduction

These Terms and Conditions govern your use of our services, including any transactions or interactions through our website, www.jcmectec.com (the “Website”). By using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our services.

 

2. Services

  • We provide maintenance and fabrication services, including but not limited to equipment repairs, metal fabrication, custom manufacturing, etc. (the “Services”)

  • All orders or requests for services are subject to acceptance by us. We reserve the right to refuse or decline any Service request at our sole discretion.

  • We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

​​

3. Quotations and Estimates

  • All quotations and estimates provided by us are valid for a limited period, typically 15 days, unless otherwise stated.

  • Prices are subject to change based on factors such as material costs, scope of work, or any changes requested by the client after the initial estimate is provided.​

​

4. User Obligations

  • You agree to provide accurate and complete information when requesting our Services to ensure proper delivery and execution of Services.

  • You agree to allow our service team access to the necessary premises, equipment, or materials to perform the agreed-upon Services.

  • You must not misuse our services or interfere with our operations in any way.

 

5. Payment and Billing

  • Payment terms will be outlined in the service agreement or quotation provided before commencing the work.

  • We may require a deposit before starting the work, with the remaining balance due upon completion or as outlined in the service agreement.

  • Late payments may incur additional charges as specified in the agreement, and we reserve the right to suspend or terminate the services for non-payment.

​

6. Cancellation and Refunds

  • Cancellations must be made in writing at least 48 hours before the scheduled service date.

  • Refunds will be considered on a case-by-case basis which takes into account any costs already incurred.

 

7. Warranty and Liability

  • We provide a warranty for our fabrication and maintenance work as specified in the service agreement. Warranty claims must be submitted in writing within the warranty period.

  • We do not guarantee specific outcomes for the services due to the varying conditions and factors that can affect maintenance and fabrication work.

  • We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services or any delays in providing the Services.

 

8. Intellectual Property

  • Any designs, plans, drawings, or other intellectual property created by us during the course of the services remain our property unless otherwise agreed upon in writing.

 

9. Third-Party Services and Materials

  • We may use third-party suppliers or subcontractors in the provision of the services. We are not responsible for any issues arising from materials or components supplied by these third parties.

  • If you supply any materials or components for use in the services, we are not liable for any defects or issues related to these materials.

 

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Services signifies your acceptance of the new Terms.

 

11. Governing Law

  • These Terms are governed by the laws of the State of Connecticut, USA, and any disputes will be resolved in the courts of Connecticut.

Privacy Policy

Privacy Policy

Last Updated: 10/18/2024

 

1. Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information in connection with our maintenance and fabrication services.

 

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment details when you request our Services.

  • Service-Related Information: Information about the specifics of your maintenance or fabrication requests, including technical details and project requirements, may also be collected.

  • Usage Data: We may collect information about how you interact with our Website, including your IP address, browser type, and pages visited.

​

3. How We Use Your Information

  • To process and fulfill your service requests and delivery.

  • To improve our services and provide you with a more personalized experience.

  • To communicate with you about updates, promotions, and special offers related to our services (if you have opted in).

 

4. Sharing of Information

  • We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services or as required by law.

  • We may share your information with trusted service providers and subcontractors who assist us in delivering the services.

 

5. Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

​

6. Data Retention

  • We will retain your personal information for as long as it is necessary to provide the services or as required by law.

  • You can request to have your personal information deleted or modified by contacting us at admin@jcmectec.com.

 

7. Cookies and Tracking Technologies

  • Our Website may use cookies and similar technologies to enhance user experience and analyze site usage.

  • You can manage your cookie preferences through your browser settings, but this may affect the functionality of our Website.

​

8. Your Rights

  • You have the right to access, update, or delete your personal information at any time.

  • To exercise these rights or for any inquiries regarding your data, please contact us at admin@jcmectec.com.

​

9. Changes to the Privacy Policy

  • We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.

​

10. Contact Us

  • If you have any questions or concerns about these Terms and Conditions or our Privacy Policy, please contact us at admin@jcmectec.com.

bottom of page